Retailers must continue to focus on personalization. The future of e‑Commerce will be driven by AI-powered personalization. Retailers must get and figure out how to use customer data to tailor sales for them.
Luxury e-Commerce is on trend. According to Statista, it is predicted that 25% of global luxury goods sales will be made online by 2025. Luxury brands need to get on this immediately for those who are not doing it enough. This is how to compete going forward.
photo credit: DVR Productions / State of Luxury Power Panel Series with Ann Shatilla seminar at Beverly Hills Hotel Rodeo Ballroom
photos credit: Jonathan Fransisca | Unsplash
Ann Shatilla is a voting member for Critics’ Choice Movie Awards